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Reorder a location language or change its surfaces ​

A partial write: a member absent from the body is left alone. At least one of position and surfaces must be present. position moves the language to that place in the list; a value outside the list — below 1 or above its size — moves it to the nearest end. surfaces names only the surfaces to change; a surface it does not name keeps its value, and an empty surfaces object changes nothing. The answer is the whole list as it stands after the write.

Behavior and permissions

Requires a credential whose reach includes the location; a location outside the credential's reach is the 404, never a 403.

Authorization · Example request · Parameters · Request body · Responses

PATCH/api/integration/v1/locations/{locationId}/languages/{code}

Authorization

  • apiKeyAuth — apiKey sent in the Authorization header

Use Authorization: Api-Key <secret>. Get a credential and check the scopes and issuer authority required for this operation.

Example request

Set QMS_BASE_URL to your workspace URL and QMS_API_KEY to your secret. Replace example identifiers with your own.

cURL
curl --request PATCH "$QMS_BASE_URL/api/integration/v1/locations/22222222-2222-4222-8222-222222222222/languages/LT" \
  --header "Authorization: Api-Key $QMS_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "position": 1,
  "surfaces": {
    "WEB_BOOKING": false
  }
}'

Parameters

NameInRequiredSchema
locationIdpathyes{"type":"string"}
codepathyes{"type":"string"}

locationId: The location's opaque identifier.

code: The platform language code, matched case-insensitively.

Request body

Example body
{
  "position": 1,
  "surfaces": {
    "WEB_BOOKING": false
  }
}
Request schema

At least one member must be present.

position · integer · optional

The place to move the language to. A value below 1 moves it to the first place and a value above the list's size to the last.

surfaces · object · optional

The surfaces to change. A surface left out keeps its value.

Show nested fields

The surfaces to change. A surface left out keeps its value.

TABLET_KIOSK · boolean · optional

WEB_BOOKING · boolean · optional

IN_BRANCH_DISPLAY · boolean · optional

TICKET_PAGE · boolean · optional

Raw JSON Schema

application/json

{
  "type": "object",
  "description": "At least one member must be present.",
  "properties": {
    "position": {
      "type": "integer",
      "description": "The place to move the language to. A value below 1 moves it to the first place and a value above the list's size to the last.",
      "example": 1
    },
    "surfaces": {
      "type": "object",
      "description": "The surfaces to change. A surface left out keeps its value.",
      "properties": {
        "TABLET_KIOSK": {
          "type": "boolean",
          "example": true
        },
        "WEB_BOOKING": {
          "type": "boolean",
          "example": false
        },
        "IN_BRANCH_DISPLAY": {
          "type": "boolean",
          "example": true
        },
        "TICKET_PAGE": {
          "type": "boolean",
          "example": true
        }
      },
      "additionalProperties": false
    }
  },
  "minProperties": 1,
  "additionalProperties": false
}

Responses

200 — The location's languages after the write.

200 · Example
{
  "items": [
    {
      "code": "LT",
      "position": 1,
      "surfaces": {
        "TABLET_KIOSK": true,
        "WEB_BOOKING": false,
        "IN_BRANCH_DISPLAY": true,
        "TICKET_PAGE": true
      },
      "deactivatedAtTenantLevel": false
    },
    {
      "code": "EN",
      "position": 2,
      "surfaces": {
        "TABLET_KIOSK": true,
        "WEB_BOOKING": true,
        "IN_BRANCH_DISPLAY": true,
        "TICKET_PAGE": true
      },
      "deactivatedAtTenantLevel": false
    }
  ]
}
200 response schema

A location's languages: an object carrying exactly one member, never a bare array, so a later member can be added without breaking a generated client.

items · array · required

One entry per language of the location, in position order.

Show nested fields

One language of a location's list.

code · string · required

The platform language code, in upper case.

position · integer · required

The language's place in the location's list; the first is the default.

surfaces · object · required

Whether each customer surface offers the language.

Show nested fields

Whether each customer surface offers the language.

TABLET_KIOSK · boolean · required

WEB_BOOKING · boolean · required

IN_BRANCH_DISPLAY · boolean · required

TICKET_PAGE · boolean · required

deactivatedAtTenantLevel · boolean · required

Whether the language has been deactivated in the workspace language catalogue since it was added. A deactivated language stays listed but is not offered to customers.

Raw JSON Schema

application/json

{
  "type": "object",
  "description": "A location's languages: an object carrying exactly one member, never a bare array, so a later member can be added without breaking a generated client.",
  "properties": {
    "items": {
      "type": "array",
      "description": "One entry per language of the location, in position order.",
      "items": {
        "type": "object",
        "description": "One language of a location's list.",
        "properties": {
          "code": {
            "type": "string",
            "description": "The platform language code, in upper case.",
            "example": "LT"
          },
          "position": {
            "type": "integer",
            "minimum": 1,
            "description": "The language's place in the location's list; the first is the default.",
            "example": 1
          },
          "surfaces": {
            "type": "object",
            "description": "Whether each customer surface offers the language.",
            "properties": {
              "TABLET_KIOSK": {
                "type": "boolean",
                "example": true
              },
              "WEB_BOOKING": {
                "type": "boolean",
                "example": true
              },
              "IN_BRANCH_DISPLAY": {
                "type": "boolean",
                "example": true
              },
              "TICKET_PAGE": {
                "type": "boolean",
                "example": true
              }
            },
            "required": [
              "TABLET_KIOSK",
              "WEB_BOOKING",
              "IN_BRANCH_DISPLAY",
              "TICKET_PAGE"
            ],
            "additionalProperties": false
          },
          "deactivatedAtTenantLevel": {
            "type": "boolean",
            "description": "Whether the language has been deactivated in the workspace language catalogue since it was added. A deactivated language stays listed but is not offered to customers.",
            "example": false
          }
        },
        "required": [
          "code",
          "position",
          "surfaces",
          "deactivatedAtTenantLevel"
        ],
        "additionalProperties": false
      }
    }
  },
  "required": [
    "items"
  ],
  "additionalProperties": false
}

400 — The request body or query parameters failed field validation. `errors` carries one entry per offending field, naming the member as this document spells it and the reason as a published slug. The member is absent when no single field can be named. On the service edit this status is shared with `service_code_immutable` — see that response. Branch on `code`.

400 · Example
{
  "type": "urn:qms:problem:validation_failed",
  "title": "Validation Failed",
  "status": 400,
  "code": "validation_failed",
  "detail": "The request body failed field validation.",
  "errors": [
    {
      "field": "country",
      "code": "invalid_country"
    },
    {
      "field": "name",
      "code": "required"
    }
  ]
}
400 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

401 — No valid API credential was presented. Every refusal cause — absent, malformed, unknown, expired, revoked, or belonging to another tenant — answers with this one document, and no `WWW-Authenticate` header is returned.

401 · Example
{
  "type": "urn:qms:problem:unauthenticated",
  "title": "Unauthenticated",
  "status": 401,
  "code": "unauthenticated",
  "detail": "The request presented no valid API credential."
}
401 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

403 — The authenticated credential does not carry a scope that admits this operation. The scope check runs before every other admission check, so this refusal displaces `insufficient_authority` on an operation that requires both.

403 · Example
{
  "type": "urn:qms:problem:insufficient_scope",
  "title": "Insufficient Scope",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "The API credential does not reach this operation."
}
403 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

404 — Nothing was found to act on. Two codes share this status: `location_not_found` when the location is outside the credential's reach, belongs to another tenant, was permanently deleted or was named by a segment that is not an identifier; and `language_not_at_location` when the location is reachable but its list does not hold the code. Branch on `code`.

404 · locationNotFound
{
  "type": "urn:qms:problem:location_not_found",
  "title": "Location Not Found",
  "status": 404,
  "code": "location_not_found",
  "detail": "No location was found for this identifier."
}
404 · languageNotAtLocation
{
  "type": "urn:qms:problem:language_not_at_location",
  "title": "Language Not At Location",
  "status": 404,
  "code": "language_not_at_location",
  "detail": "No language with this code is in this location's list."
}
404 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

500 — The request could not be processed. The body names no internal detail. A retry is safe on every read described here; on a create, an edit or a lifecycle transition a retry may or may not repeat a change that already committed, so read the resource back before retrying one of those.

500 · Example
{
  "type": "urn:qms:problem:internal_error",
  "title": "Internal Server Error",
  "status": 500,
  "code": "internal_error",
  "detail": "The request could not be processed."
}
500 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}