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Create a service ​

Creates a service in the credential's own tenant and answers it with status ACTIVE. name, defaultDurationMinutes and displayPrefix are required; an omitted one is reported in errors under its own name. code is optional: a body without it, or with it null or blank, gets a code filled in from the service name — its first four Latin letters or digits, upper case, diacritics removed, with the lowest free number appended when another service of the tenant already holds it — and the entry answered carries it. A name with no Latin letter or digit gets S plus the lowest free number. displayPrefix is the leading letters of the numbers the service issues and must not already be held by another service of the tenant; a code that is sent must likewise be free.

Behavior and permissions

Requires a credential issued by a tenant administrator.

Authorization · Example request · Parameters · Request body · Responses

POST/api/integration/v1/services

Authorization

  • apiKeyAuth — apiKey sent in the Authorization header

Use Authorization: Api-Key <secret>. Get a credential and check the scopes and issuer authority required for this operation.

Example request

Set QMS_BASE_URL to your workspace URL and QMS_API_KEY to your secret. Replace example identifiers with your own.

cURL
curl --request POST "$QMS_BASE_URL/api/integration/v1/services" \
  --header "Authorization: Api-Key $QMS_API_KEY" \
  --header "Content-Type: application/json" \
  --data '{
  "name": "Account opening",
  "code": "ACCT",
  "defaultDurationMinutes": 15,
  "displayPrefix": "A"
}'

Parameters

None.

Request body

Example body
{
  "name": "Account opening",
  "code": "ACCT",
  "defaultDurationMinutes": 15,
  "displayPrefix": "A"
}
Request schema

The service create body. `code` is optional; the other three members are required. `paddingWidth` is deliberately not a member: the entry does not publish it, so this surface neither reads nor writes one and the system default stands.

name · string · required

code · string | null · optional

The service's own short code. Must not be held by another service. Filled in from the service name when absent, null or blank.

defaultDurationMinutes · integer · required

How long one appointment for this service is planned to take.

displayPrefix · string · required

The leading letters of the ticket numbers this service will issue. Must not be held by another service of the tenant.

Raw JSON Schema

application/json

{
  "type": "object",
  "description": "The service create body. `code` is optional; the other three members are required. `paddingWidth` is deliberately not a member: the entry does not publish it, so this surface neither reads nor writes one and the system default stands.",
  "properties": {
    "name": {
      "type": "string",
      "maxLength": 80,
      "example": "Account opening"
    },
    "code": {
      "type": [
        "string",
        "null"
      ],
      "pattern": "^[A-Z0-9]{1,4}$",
      "description": "The service's own short code. Must not be held by another service. Filled in from the service name when absent, null or blank.",
      "example": "ACCT"
    },
    "defaultDurationMinutes": {
      "type": "integer",
      "minimum": 1,
      "maximum": 480,
      "description": "How long one appointment for this service is planned to take.",
      "example": 15
    },
    "displayPrefix": {
      "type": "string",
      "pattern": "^[A-Z]{1,2}$",
      "description": "The leading letters of the ticket numbers this service will issue. Must not be held by another service of the tenant.",
      "example": "A"
    }
  },
  "required": [
    "name",
    "defaultDurationMinutes",
    "displayPrefix"
  ]
}

Responses

201 — The service as created.

201 · Example
{
  "id": "77777777-7777-4777-8777-777777777777",
  "name": "Account opening",
  "code": "ACCT",
  "defaultDurationMinutes": 15,
  "displayPrefix": "A",
  "status": "ACTIVE"
}
201 response schema

One service of the tenant's catalogue. Every member is always present. Group membership is deliberately absent: service groups are a capability domain of their own and no scope value names them.

id · string · required

name · string · required

code · string · required

The service's own short code, fixed at creation.

defaultDurationMinutes · integer · required

How long one appointment for this service is planned to take.

displayPrefix · string · required

The leading letters of the ticket numbers this service issues. The width the number is padded to is not published here — it is a property of the ticket number, and this document describes no ticket-numbering operation.

status · string · required

Allowed values: "ACTIVE", "ARCHIVED"

Raw JSON Schema

application/json

{
  "type": "object",
  "description": "One service of the tenant's catalogue. Every member is always present. Group membership is deliberately absent: service groups are a capability domain of their own and no scope value names them.",
  "properties": {
    "id": {
      "type": "string",
      "example": "77777777-7777-4777-8777-777777777777"
    },
    "name": {
      "type": "string",
      "example": "Account opening"
    },
    "code": {
      "type": "string",
      "description": "The service's own short code, fixed at creation.",
      "example": "ACCT"
    },
    "defaultDurationMinutes": {
      "type": "integer",
      "description": "How long one appointment for this service is planned to take.",
      "example": 15
    },
    "displayPrefix": {
      "type": "string",
      "description": "The leading letters of the ticket numbers this service issues. The width the number is padded to is not published here — it is a property of the ticket number, and this document describes no ticket-numbering operation.",
      "example": "A"
    },
    "status": {
      "type": "string",
      "enum": [
        "ACTIVE",
        "ARCHIVED"
      ],
      "example": "ACTIVE"
    }
  },
  "required": [
    "id",
    "name",
    "code",
    "defaultDurationMinutes",
    "displayPrefix",
    "status"
  ]
}

400 — The request body or query parameters failed field validation. `errors` carries one entry per offending field, naming the member as this document spells it and the reason as a published slug. The member is absent when no single field can be named. On the service edit this status is shared with `service_code_immutable` — see that response. Branch on `code`.

400 · Example
{
  "type": "urn:qms:problem:validation_failed",
  "title": "Validation Failed",
  "status": 400,
  "code": "validation_failed",
  "detail": "The request body failed field validation.",
  "errors": [
    {
      "field": "country",
      "code": "invalid_country"
    },
    {
      "field": "name",
      "code": "required"
    }
  ]
}
400 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

401 — No valid API credential was presented. Every refusal cause — absent, malformed, unknown, expired, revoked, or belonging to another tenant — answers with this one document, and no `WWW-Authenticate` header is returned.

401 · Example
{
  "type": "urn:qms:problem:unauthenticated",
  "title": "Unauthenticated",
  "status": 401,
  "code": "unauthenticated",
  "detail": "The request presented no valid API credential."
}
401 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

403 — The operation was refused before anything was read or written. Two codes share this status: `insufficient_scope` when the credential's scope set does not admit the operation at all, and `insufficient_authority` when the scope set admits it but the user who issued the credential is a location manager and the operation requires a tenant administrator. The scope check runs first, so it displaces the authority refusal whenever both apply, and widening the scopes never lifts the authority refusal. Branch on `code`, never on the status alone.

403 · insufficientScope
{
  "type": "urn:qms:problem:insufficient_scope",
  "title": "Insufficient Scope",
  "status": 403,
  "code": "insufficient_scope",
  "detail": "The API credential does not reach this operation."
}
403 · insufficientAuthority
{
  "type": "urn:qms:problem:insufficient_authority",
  "title": "Insufficient Authority",
  "status": 403,
  "code": "insufficient_authority",
  "detail": "The API credential's role does not reach this operation."
}
403 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}

500 — The request could not be processed. The body names no internal detail. A retry is safe on every read described here; on a create, an edit or a lifecycle transition a retry may or may not repeat a change that already committed, so read the resource back before retrying one of those.

500 · Example
{
  "type": "urn:qms:problem:internal_error",
  "title": "Internal Server Error",
  "status": 500,
  "code": "internal_error",
  "detail": "The request could not be processed."
}
500 response schema

An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.

type · string · required

A URN identifying the problem kind, one per `code`.

title · string · required

A fixed English summary of the problem kind.

status · integer · required

The HTTP status code, repeated in the body.

code · string · required

The published slug this surface's error vocabulary uses.

detail · string · required

An English explanation of this occurrence.

errors · array · optional

One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.

Show nested fields

One offending field of a 400 field-validation refusal.

field · string · required

The member as THIS document spells it, which is not always what the same field is called inside the system.

code · string · required

The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`. Three of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.

blockers · array · optional

One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.

Show nested fields

One non-zero blocking category of a 409 refusal, and how many things it counted.

kind · string · required

What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.

Allowed values: "LOCATION", "TICKET", "APPOINTMENT", "TEMPLATE", "OPERATOR"

count · integer · required

How many of them there are. Always greater than zero.

checkCode · string · optional

The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.

planLimit · object · optional

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

Show nested fields

What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.

currentPlan · object · required

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

activeLocations · integer · required

The number of ACTIVE locations the tenant holds.

nextPlan · object · optional

A plan named by a `plan_location_limit_reached` refusal.

Show nested fields

A plan named by a `plan_location_limit_reached` refusal.

planId · string · required

The plan's stable identifier.

displayName · string · required

The plan's name, not translated.

maxLocations · integer · required

The most ACTIVE locations the plan covers.

enterpriseOffer · object · optional

The published Enterprise offer, named when no active plan covers the tenant's active location count.

Show nested fields

The published Enterprise offer, named when no active plan covers the tenant's active location count.

minLocations · integer · required

The smallest number of locations the offer covers.

fromMonthlyPriceCents · integer · int64 · required

The monthly price from which the offer starts, in euro cents.

extraLocationPriceCents · integer · int64 · required

The monthly price of each location beyond `minLocations`, in euro cents.

contactEmail · string · optional

The address to write to about a larger plan or an individual contract.

Raw JSON Schema

application/problem+json

{
  "type": "object",
  "description": "An RFC 9457 problem document: `type`, `title`, `status`, `code` and `detail`, every one of those five always present. `errors`, `blockers`, `checkCode` and `planLimit` are the exceptions — each is scoped to one family of refusal and is ABSENT on every other document, which is why none is required below. `code` is the stable, machine-readable member; branch on it rather than on `title` or `detail`, which are English prose meant for a developer reading a log.",
  "properties": {
    "type": {
      "type": "string",
      "description": "A URN identifying the problem kind, one per `code`.",
      "example": "urn:qms:problem:location_not_found"
    },
    "title": {
      "type": "string",
      "description": "A fixed English summary of the problem kind.",
      "example": "Location Not Found"
    },
    "status": {
      "type": "integer",
      "description": "The HTTP status code, repeated in the body.",
      "example": 404
    },
    "code": {
      "type": "string",
      "description": "The published slug this surface's error vocabulary uses.",
      "example": "location_not_found"
    },
    "detail": {
      "type": "string",
      "description": "An English explanation of this occurrence.",
      "example": "No location was found for this identifier."
    },
    "errors": {
      "type": "array",
      "description": "One entry per offending field of a 400 field-validation refusal. Present on those alone, and ABSENT — not null, not an empty array — on every other problem document, including a field-validation refusal that can name no single field. Sorted by `field`, so two refusals over the same body produce the same document.",
      "items": {
        "type": "object",
        "description": "One offending field of a 400 field-validation refusal.",
        "properties": {
          "field": {
            "type": "string",
            "description": "The member as THIS document spells it, which is not always what the same field is called inside the system.",
            "example": "defaultLocale"
          },
          "code": {
            "type": "string",
            "description": "The published reason slug. Typed as a plain string rather than an enumeration, because the set is not closed — an integrity backstop can report a slug outside the published list. The values in use today are `required`, `too_long`, `invalid_format`, `invalid_timezone`, `invalid_locale`, `invalid_country`, `name_taken`, `code_taken`, `display_prefix_taken`, `out_of_range`, `not_in_catalogue`, `archived`, `duplicate`, `not_found`, `not_linked_to_location`, `inactive`, `language_not_in_catalogue`, `not_writable`, `password_too_short` and `password_breached`.\n\nThree of them are worth a sentence. `invalid_format` covers a value whose SHAPE is wrong — a window code that is not alphanumeric, a time that is not `HH:MM` — and, on the operating hours, the one fault that is a relation rather than a shape: a `closesAt` that is not after its `opensAt`, where both values are well formed and it is their ORDER that is refused. It also covers a member whose JSON type cannot be read — a string where a boolean belongs — reported under its path, e.g. `operatingHours[0].closed`. `not_found` means the member names something this tenant does not hold; it is the same word as the document-level `code` that answers an unserved path, at a different level and never with that status. `not_writable` is the operator invite, the operator profile edit and the visit-reason replace's own: a body member the request type declares no slot for, refused by NAME whether or not its value would have changed anything. `password_too_short` and `password_breached` are the operator create's own, under `initialPassword`.",
            "example": "invalid_locale"
          }
        },
        "required": [
          "field",
          "code"
        ]
      }
    },
    "blockers": {
      "type": "array",
      "description": "One entry per non-zero blocking category of a 409 refusal that names what blocks it. Present on those alone, and ABSENT on every other problem document. A category with nothing to report is absent rather than present with a count of 0.",
      "items": {
        "type": "object",
        "description": "One non-zero blocking category of a 409 refusal, and how many things it counted.",
        "properties": {
          "kind": {
            "type": "string",
            "description": "What kind of thing still depends on the entry — or, on a configuration refusal, on what the write would take away.",
            "enum": [
              "LOCATION",
              "TICKET",
              "APPOINTMENT",
              "TEMPLATE",
              "OPERATOR"
            ],
            "example": "TICKET"
          },
          "count": {
            "type": "integer",
            "description": "How many of them there are. Always greater than zero.",
            "example": 3
          }
        },
        "required": [
          "kind",
          "count"
        ]
      }
    },
    "checkCode": {
      "type": "string",
      "description": "The discovery-failure code of a `connection_check_failed` refusal: `unreachable`, `timeout`, `not_https`, `private_address`, `issuer_mismatch`, `missing_endpoint` or `invalid_document`. Present on that refusal alone, and ABSENT on every other problem document.",
      "example": "unreachable"
    },
    "planLimit": {
      "type": "object",
      "description": "What a `plan_location_limit_reached` refusal reports. Present on that refusal alone, and ABSENT on every other problem document. Exactly one of `nextPlan` and `enterpriseOffer` is present: `nextPlan` when an active plan above the active location count exists, `enterpriseOffer` when none does. `contactEmail` is absent when no contact address is configured.",
      "properties": {
        "currentPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "activeLocations": {
          "type": "integer",
          "description": "The number of ACTIVE locations the tenant holds.",
          "example": 3
        },
        "nextPlan": {
          "type": "object",
          "description": "A plan named by a `plan_location_limit_reached` refusal.",
          "properties": {
            "planId": {
              "type": "string",
              "description": "The plan's stable identifier.",
              "example": "business"
            },
            "displayName": {
              "type": "string",
              "description": "The plan's name, not translated.",
              "example": "Business"
            },
            "maxLocations": {
              "type": "integer",
              "description": "The most ACTIVE locations the plan covers.",
              "example": 5
            }
          },
          "required": [
            "planId",
            "displayName",
            "maxLocations"
          ]
        },
        "enterpriseOffer": {
          "type": "object",
          "description": "The published Enterprise offer, named when no active plan covers the tenant's active location count.",
          "properties": {
            "minLocations": {
              "type": "integer",
              "description": "The smallest number of locations the offer covers.",
              "example": 8
            },
            "fromMonthlyPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price from which the offer starts, in euro cents.",
              "example": 27900
            },
            "extraLocationPriceCents": {
              "type": "integer",
              "format": "int64",
              "description": "The monthly price of each location beyond `minLocations`, in euro cents.",
              "example": 2900
            }
          },
          "required": [
            "minLocations",
            "fromMonthlyPriceCents",
            "extraLocationPriceCents"
          ]
        },
        "contactEmail": {
          "type": "string",
          "description": "The address to write to about a larger plan or an individual contract.",
          "example": "sales@example.com"
        }
      },
      "required": [
        "currentPlan",
        "activeLocations"
      ]
    }
  },
  "required": [
    "type",
    "title",
    "status",
    "code",
    "detail"
  ],
  "additionalProperties": false
}