Register
Customers scan a QR code, register on a tablet or book online.
Queue management system
Forget queues. Keep people moving.
Queues, appointments and analytics in one platform. Works on your existing tablet, phone or TV — no additional equipment.
- You're next! Please go to window 3
- Wait wherever you like The queue is on your phone
- QR code Ticket instantly on your phone
Customer journey
What your customer sees
- The customer walks into the branch
- Scans the QR code with their phone
- The ticket is instantly on their phone
- No phone? Pick a service on the tablet
- Waits wherever they like — the queue is on their phone
- Called to window 3
- Served without standing in line
- Forget queues. Keep people moving.
How it works
Register. Match. Serve.
Match
Intelligent matching finds the right operator by service and language.
Serve
The display calls the customer, the operator serves them and the customer receives a notification.
Features
Every part of the customer journey
-
QR walk-in tickets
Customers scan a QR code at the entrance and get their ticket on their own phone — no paper, no printer.
-
Appointment booking
Customers pick a visit time online, and you see the whole day's plan in one place.
-
Operator console with intelligent matching
Call, transfer and complete a visit in one click. The system picks the right specialist by service and language.
-
In-branch display
Any TV in the branch shows the called numbers and windows, so customers always know when it's their turn.
-
Analytics
Waiting times, operator workload, peak hours and no-shows in real time. Export to Excel and PDF.
-
Multi-location management
All branches in one account: shared services and rules, side-by-side location comparison.
Pricing
Find your fit
Plans differ only in the number of locations.
How many locations do you have?
Starter plan
1 location Unlimited staff
€79 / month
€213 / quarter
€71 / month
You save €24€756 / year
€63 / month
You save €192Starter Plus plan
Up to 3 Locations · Unlimited staff
€129 / month
€348 / quarter
€116 / month
You save €39€1,236 / year
€103 / month
You save €312Business plan
Up to 5 Locations · Unlimited staff
€179 / month
€483 / quarter
€161 / month
You save €54€1,716 / year
€143 / month
You save €432Business Plus plan
Up to 7 Locations · Unlimited staff
€229 / month
€618 / quarter
€206 / month
You save €69€2,196 / year
€183 / month
You save €552All locations in one account. Locations within the limit cost nothing extra. Prices exclude VAT.
Enterprise
For organisations with 8 or more locations — an individual offer.
We agree the final price individually, based on the number of locations and your needs.
Indicative price
from €279 / month
€29 / month more for each location above 8
Included in every plan
For your customers
- QR tickets on the phone
- Online booking
- Branch display
For operators
- Operator console
- Intelligent customer matching by service and language
- Visit history of the identified customer while serving
For managers
- Flow analytics: waiting time, service time and peak hours
- Operator workload and utilisation statistics
- Comparison of locations, services and operators over a chosen period
- Waiting-time SLA monitoring and alerts
- Real-time monitoring of operators and queues across locations
No card · No commitment · Cancel anytime · Save 20% with an annual plan
Why Paysera Q-GO
One connected service journey
Walk-ins and appointments, together
QR entry, tablet registration and online booking lead into the same service workflow.
Matching that reflects real work
Assign customers by service and language, with the queue visible to the team.
Customers know when to return
A ticket on the phone, the branch display and call notifications make the next step clear.
Use the screens you already have
Run entry on a tablet or phone, show calls on a TV and serve customers from a computer.
One account for every branch
Manage shared services and rules across locations and compare branches side by side.
FAQ
Frequently asked questions
Do I need special equipment?
No. Paysera Q-GO works on any device with a browser — your tablet, phone, computer or TV. No special terminals to buy. You can start in an hour.
How long does setup take?
Less than an hour. Register, create a location, configure services and operators — and you are ready. No programming or IT specialists required.
Is my data secure?
Yes. Strict data isolation between organisations, encrypted HTTPS connections and GDPR compliance. Audit logs are retained for seven years. Infrastructure runs in Google Cloud EU regions.
Can I cancel at any time?
Yes. No long-term contracts or cancellation fees. Cancel your subscription at any time with one click.
Which languages are supported?
16 languages. Customer and operator screens adapt to the selected language. Additional languages can be added on request.
How is this different from other queue systems?
There are no per-visit or per-reservation fees and no hardware to buy: it runs on the tablet, phone or TV you already have. Intelligent matching sends each visitor to the right operator by service and language, instead of a plain FIFO queue.
Ready to get started?
Start for free. No long-term contracts, no cancellation fees.